And the main customer? Not parents of young kiddos.
A friend of mine brought up the issue of Earl’s not offering high chairs or booster chairs a couple of years ago when our kiddos were just babies, and it was the last I had heard about it. Today when Jamie was home for lunch he mentioned how he had been reading the uproar and said he agreed with the policy not to offer high chairs. Earl’s isn’t anti family they just don’t have high chairs.
The uproar started when a blog mentioned the lack of high chairs and changing stations in the washrooms and earl’s restaurants responded with –
… although we at Earls love families, we would not classify ourselves as a family restaurant. Our restaurants do not, as a rule, offer highchairs & booster chairs or changing stations. I know this may not be the response you are looking for, but I hope you can understand that we have an obligation to our customers and our shareholders to make the best decision for each business.
There is a huge uproar from Moms bashing Earl’s for being anti baby on the Earl’s Facebok page. Talk about overreacting? Earl’s is one of my favorite places to eat and my first-choice for date night. Hunan? Yes please!
In three three years plus since we’ve been parents we’ve been there a handful of time with the kids. A couple of times when Olivia a baby and we brought in her infant carseat which fit inside the booth where we were sitting. Once, by the stroke of a miracle we brought both kids and there were no meltdowns and we took turns holding the baby – and Olivia generally was behaved and sat down in the booth.
Each time we’ve gone to Earl’s I’ve nursed the kids, worn the kids and have had great servers interacting with the kids and dealing with the inevitable spilled glass of water. That isn’t anti baby behavior.
Here’s what I think. Have issues with Earl’s lack of high chairs and change tables? Bring your own Travel Clip on high-chair, Wear your baby or hold your baby. Lay off the crazy anti-kid posts.